Frequently asked questions

What types of drinks can I use this cup with?

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No fuss, all flavours! Your FeelGood cup doesn't discriminate – it happily welcomes both hot and cold drinks without a peep. Plus, every sip stays true to taste, no lingering ghosts of drinks past. Easy peasy clean, happy taste buds – that's the FeelGood way!

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How do I clean the cup and lid?

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Your cleaning style, your choice! Whether you prefer a quick soapy water hand wash or a powerful dishwasher spin, your FeelGood cup is happy to oblige. We designed it for ultimate cleaning flexibility, so you can spend less time scrubbing and more time enjoying your drink.

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Can I put the cup in the dishwasher?

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Hit the battlefield, not the sink! Your FeelGood cup charges into the dishwasher like a seasoned warrior, emerging sparkling clean like a polished diamond. Say goodbye to scrubbing and hello to effortless clean-up, courtesy of this dishwasher-safe champion.

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What happens if I drop the cup? Will it break?

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Built to last, not batter! While our FeelGood cup boasts thick-walled glass construction for extra durability, like any glass product, it's not invincible. So while it can handle everyday bumps and tumbles, a superhero landing on concrete might not end pretty.

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How long will the cup last?

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Your FeelGood cup isn't just a cup, it's a friend! Take care of it, and it'll take care of you for years to come.

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What is the cup made of? Is it BPA-free?

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Imagine holding a beautifully crafted FeelGood cup. Designed with both style and comfort in mind, its ribbed patterned glass offers a pleasing aesthetic and a secure grip. Each cup comes complete with a versatile BPA-free plastic lid. Want to sip? There's a convenient tab. Need a straw? The lid's hole seamlessly transforms into a secure straw slot, instantly turning your FeelGood cup into the perfect iced coffee or smoothie companion. All in just 2 seconds, your drink takes center stage.

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Is the cup dishwasher safe? Microwave safe? Freezer safe?

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Don't let the charming looks deceive you - this FeelGood cup is tougher than it appears! Forged in the fires of 2000 degrees, it guarantees 100% feel-good moments, not just because of its beauty, but because it's a dishwasher and freezer warrior!

Everything in your FeelGood experience is built to last: the cup itself, the straw, the lid, the silicone sleeve, and even the straw topper. They can handle the heat (and cold!), so you don't have to. ✨

Spend less time scrubbing, more time living your best life!

Heads up: While your FeelGood cup can brave fire and ice, it's not quite a superhero. Keep it away from the microwave!

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What size is the cup?

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Hold on to 450ml & 600ml of pure feel-good vibes! That's the magic sizes of our FeelGood cups, and our customers can't agree more. They rave about it being the perfect on-the-go companion for anything, from steaming coffees and creamy smoothies to refreshing water. Forget the "drank nothing" blues or the "too big to carry" struggle - this cup strikes the perfect balance. It's stylish, practical, and just the right size to keep you going, wherever life takes you.

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Is the cup comfortable to hold? Does it have a grip?

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Crafted for both style and comfort, our FeelGood cup features a ribbed glass design that's both aesthetically pleasing and easy to hold.

Each cup comes complete with a versatile, BPA-free plastic lid, and you can also upgrade to our Huggy Kit for an extra secure grip on your travels.

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Is the cup insulated? How long does it keep drinks hot/cold?

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The FeelGood cup isn't insulated, so drinks will naturally reach room temperature over time. However, our Huggy Kit provides an extra layer of insulation, helping your drinks stay warmer or colder for longer. Think of it as a cozy sweater for your cup!

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Is the FeelGood cup leakproof?

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Forget leaky mishaps! Unlike the on-the-go cups of yesterday, our FeelGood cup is built to be worry-free. We've poured countless hours into rigorous testing and improvements, and the result? A cup that's as leakproof as a superhero's shield.

So ditch the stress and focus on what truly matters: your feel-good moments. Whether you're conquering your day or savouring a moment of relaxation, your drink stays put, guaranteed.

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Does the cup fit in car cup holders?

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We know you crave that perfect on-the-go cup – the one that fits your rush-hour smoothie and your day-brightening coffee. And guess what? We've got you covered.

This cup isn't just the perfect size, it's a chameleon! It fits seamlessly into your car holder, pram stroller, and even your treadmill water bottle holder. No more awkward juggling or spills.

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Can I personalise the cup?

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Unleash your style with your FeelGood cup! Our versatile Huggy Kit and FeelGood Besties let you mix and match colours and designs to create a cup that uniquely reflects you. Whether it's your mood that changes or your outfit, your FeelGood cup can too! ✨

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Is the cup easy to clean?

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From vibrant green smoothies to decadent mochas, your FeelGood cup embraces every drink with open arms (or should we say, glass!). No lingering flavours or metallic aftertastes here, thanks to our premium, taste-neutral glass construction.

And the lid? It's not just pretty, it's super easy to clean and odour-resistant, keeping things fresh and those pesky "flavour ghosts" at bay. Washing your FeelGood cup takes a mere 15 seconds, leaving you more time to savour your drink, guilt-free!

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Is the cup durable? Will it break easily?

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Made tough for everyday moments, our FeelGood cup boasts ultra-thick walled glass construction, just like its matching straw. This means it's built to resist bumps and spills without breaking a sweat (unless, of course, you unleash your inner Hulk!). With proper care, your FeelGood cup will be your faithful companion for years to come.

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What is the FeelGood Boba Cup?

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The FeelGood Boba Cup is our stylish addition to the FeelGood Cup range, specifically designed for boba lovers! It features a larger size (600ml) and the OG size (450ml) to fit your favourite boba drinks or smoothies, complete with a wide straw for those delicious pearls.

It’s the perfect combination of functionality and style, made for your on-the-go lifestyle.

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How is the FeelGood Boba Cup different from the original FeelGood Cup?

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The FeelGood Boba Cup is tailored for bubble tea lovers with a wider straw for tapioca pearls and a larger capacity for tea and toppings. Like the original, it uses eco-friendly, premium materials to reduce plastic waste.

It’s ideal for regular boba drinkers seeking a sustainable option.

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Can I use the FeelGood Boba Cup for other drinks besides boba?

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Absolutely! The FeelGood Boba Cup is versatile for various beverages—smoothies, iced coffee, juice, and water.

Its premium quartz glass handles both hot and cold drinks.

The wide straw is perfect for drinks with fruit chunks or tapioca pearls.

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Can I use my FeelGood Boba Cup for hot drinks?

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Yes, our FeelGood Boba Cups are designed for both hot and cold beverages.

Made from high-quality, heat-resistant, premium quartz glass, they are perfect for coffee, tea, and more.

Handle hot drinks with care and ensure the lid is secure to avoid spills.

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Is the FeelGood Boba Cup dishwasher safe?

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Yes, the FeelGood Boba Cup is dishwasher safe. Place it on the top rack for best results.

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Does the FeelGood Boba Cup fit in my car holder?

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Yes, the FeelGood Boba Cup fits most standard car cup holders. For specific size concerns, please contact our customer service.

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Is the cup eco-friendly?

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We know, like you, our planet matters. That's why FeelGood cups are designed to be reused for as long as you please. Their ultra-thick walled glass can handle anything life throws your way, from bumpy commutes to clumsy fumbles (we've all been there!). With proper care, this cup will be your go-to companion for years to come.

But the feel-good vibes don't stop there! Every time you choose FeelGood, you're saying no to a single-use cup ending up in a landfill. One small switch,

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What is your return policy?

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We offer a hassle-free, 60-day no-questions-asked return policy! If you're not completely thrilled with your FeelGood cups, simply get in touch with us. We're here to help!

However, please note that for courier-related issues (such as damage or delays), the responsibility lies with the courier company. We'll be happy to liaise with them on your behalf to resolve the issue as quickly as possible.

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What is your shipping policy?

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Rest assured, we strive to get your FeelGood cup to you quickly! We aim to dispatch your order within 2 business days. However, life sometimes throws curveballs, and if an item is out of stock, we'll let you know right away. For these cases, we'll work hard to get it to you within 1-2 weeks.

Need your FeelGood cup ASAP? No problem! Just contact us, and we'll arrange express shipping for you.

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What is the warranty policy?

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We offer a hassle-free, 60-day no-questions-asked refund policy! If you're not thrilled with your FeelGood cup, we'll refund you in full, including the shipping cost.

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Do you offer discounts for bulk orders?

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While we don't currently offer wholesale options, we're always excited to explore bulk purchase opportunities! If you're interested in placing a large order for FeelGood cups, please reach out to us via chat or email. We're happy to discuss your needs and see if we can find a solution that works for both of us.

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What type of lid does the cup have?

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Our uniquely designed lid boasts a convenient flip tab for easy sipping and a secure silicone straw holder.

This innovative design lets you seamlessly switch between a hot latte and an iced coffee or smoothie in just 2 seconds!

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Is the lid leakproof?

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Unlike your average on-the-go cup, ours is a leakproof superhero. We've put it through the wringer (think endless drops and tests!), so you can ditch the stress and focus on what matters: smooth sips and feel-good moments. Conquer your day or chill out – your drink stays put, guaranteed!

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Does the lid come with a straw?

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Absolutely! Your FeelGood cup isn't just a cup, it's a dream team! Each set includes the iconic FeelGood cup itself, a perfectly matched lid, and a stylish glass straw.

Together, they're the golden trio for all your on-the-go refreshment needs.

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What is the straw made of? Is it reusable?

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Made with thick-walled glass, our straws are built to be both durable and reusable, letting you enjoy your drinks guilt-free for years to come!

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Can I replace the lid/straw if it breaks?

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We stand behind our FeelGood products, but sometimes mishaps occur. Even if your lid or straw breaks after the warranty expires, remember that we're here for you! Reach out to us, and we'll happily explore options to get you back on track.

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